SnapDrive™ 4.2 for Windows® Download Page

Downloading and Installing SnapDrive

To download and install the SnapDrive software on the Windows 2000 or 2003 machine that will serve as the SnapDrive host, complete the following steps:

1. If your host is running Windows 2003 Standard Edition or Enterprise Edition, 32-bit versions, with SP1 or R2, or Windows 2003, x64 or IA64 versions, including R2, you must install hotfixes 898790, 902837, 908249, 911030, 912063, 912848, 913648, 916048, and 922772.

2. If your host is running Windows 2000 Server or Advanced Server with SP4, you must install hotfixes 293778, 815198, 867818, and 885294. Before installing hotfix 293778, see Bug ID 113541 in in the "Known Issues" section of the release notes.

   Note: If your host is running Windows 2000 and you encounter the problem described in the Microsoft Knowledge Base article 822831, you must install hotfix 822831.

   Note: Although SP4 includes hotfix 815198, sometimes this hotfix does not update correctly and you are prompted that this hotfix is required. If prompted, install the individual hotfix or re-apply SP4.

   Note: The Microsoft hotfixes 293778, 815198, 867818, 885294, 898790, 902837, 908249, 911030, 912063, 912848 , 913648, 916048, and 922772 must be requested directly from Microsoft Product Support Services at http://support.microsoft.com/.

   Note: Specify the directory to which you want to download the Microsoft hotfix 822831.

3. If you are currently running NetApp Host Agent (to manage SnapDrive host with DataFabric® Manager), you must upgrade to NetApp Host Agent software release 2.3.2 or later before upgrading to SnapDrive 4.2. To download NetApp Host Agent, go to the NOW site, navigate to the software download page, then complete the following steps.

   1. Find NetApp Host Agent from the list of products and use the drop-down to select the platform "Data Fabric Manager 3.3R1" or later version.
   2. Click Go! to go to the Current Releases page for this version of the NetApp Host Agent.
   3. Click "View & Download" to access the NetApp Host Agent 2.3.2 (or later) download page.
   4. Follow the instructions on the screen to complete the download.
    
4. If you are currently running a SnapDrive version earlier than SnapDrive 3.1, you must install the following license at the time you upgrade or install the SnapDrive 4.2 software:

   • SnapDrive license for LUN provisioning and Snapshot management. After you click the SnapDrive license link, navigate to the license by choosing the "Show me all" search method, selecting SDR-WIN, and then clicking Go.

   Note: If you are currently running SnapDrive 3.1 or later, skip Step 4; you already installed one or both of these licenses when you installed SnapDrive 3.1 or later.

5. For all hosts running x86 Windows OS on which you are installing SnapDrive, click this installation package (12.9 MB) link.

   For all hosts running x64 Windows OS on which you are installing SnapDrive, click this installation package (12.5 MB) link.

   For all hosts running IA64 Windows OS on which you are installing SnapDrive, click this installation package (14.5 MB) link.

6. Specify the directory to which you want to download the SnapDrive installation package.

7. After downloading is complete, go to the specified location and launch the SnapDrive installation wizard.

8. Install SnapDrive by following the steps in Chapter 3, "Installing or Upgrading SnapDrive," in the SnapDrive 4.2 Installation and Administration Guide.